1+ years of program and/or departmental administration experience, 2 years of customer service experience and 1+years of experience working or teaching in a TK-5 school is preferred.
The Music4Schools Program Coordinator provides administrative support and customer service to the Music4Schools Program, and may occasionally serve as a liaison between M4S faculty, employees of our school partners, and CSMA. This position is an exciting opportunity to work in a growing non-profit in support of our mission of access to the arts for all. In this dynamic role, the Coordinator will ensure the delivery of high caliber music programs held in local elementary schools across Silicon Valley by: providing administrative support to the Program Manager; supporting our Bay Area partner school sites which will include: transporting supplies, scheduling meetings, supporting performances/concerts, or other logistics support; and managing the after-school music program. This position fosters positive and consistent communication between CSMA, faculty, and schools.
Primary Duties and Responsibilities
Provide administrative support to the Music4Schools Manager including maintaining all data in our partner school schedule spreadsheets, calendaring in Google Calendar, editing/proofreading, reporting in Google Sheets, and occasionally creating Google Slides presentations to support M4S faculty.
Collaborate with the Music4Schools Program Manager to develop teaching materials kits for instructors and communication strategies with partner schools.
Coordinate the survey to school partner and organize the data from the survey
Support offsite logistic arrangements such as scheduling class observations, delivering supplies, meetings, performances/concerts, etc.
Engage with faculty members (email, instant messenger, and phone) to guide them and to foster a long-term relationship with the Music4Schools Program
Support M4S Faculty training and professional development 1 – 3 times per year
Maintain knowledge of policies and procedures specific to CSMA as well as with our partner schools.
Other tasks as assigned by the Music4Schools Manager
Music4Schools TK – 5 Program (80%)
Provide administrative support to the Music4Schools Program manager
Provide class scheduling support
Provide administrative support to Music Faculty
Process and track invoice payments for contractors and vendors
Organize, manage, inventory, and track music resources, including instruments, teaching materials, and online resources
Coordinate faculty trainings and meetings
Oversee volunteers and interns
Travel to and from school sites as needed.
Any special projects as determined by the Program Manager
Choral Program (20%)
Administer all aspects of the after-school program (2-5 schools)
Coordinate schedules, facility rentals and student registration.
Provide administrative and program support to faculty
Skills and Qualifications
Proactive, creative problem solver with a customer service orientation.
Ability to communicate in a positive and consistent way with faculty, school administrators and teachers, and parents.
Skilled at complex scheduling.
Excellent organizational and administrative skills with careful attention to detail.
Ability to learn program-specific databases and other information technology tools.
Intermediate to expert ability to use Google Workspace [Google Drive, Google Docs, Google Sheets(formulas, pivot tables, queries), Google Slides, Google Forms, Gmail, Google Calendar(booking single and recurring meetings, editing recurring meetings].
Business style communication, written and verbal.
Strong organizational and administrative skills with careful attention to detail.
The ability to communicate in a positive and consistent way with diverse faculty, school partners, and colleagues.
Familiarity with project management process, concepts, and tools.
Experience in playing music is preferred, not required; does not have to be at the professional level.
Ability to travel to various teaching sites in the Bay Area; particularly Mountain View and Cupertino, but could include Belmont, Redwood City, or San Jose occasionally.
Previous program/project coordination or customer service at music organizations is a plus.
Love of music, art, and education required.
Associates degree; Bachelor’s degree preferred, Coursework in business, education, and music preferred. Combination of education and experience will be considered.
In-person for the first 60-days. After 60 days of employment, the position will be hybrid with a minimum of 3 days on site.
Working hours: Monday to Friday 8am to 5pm.
Health, Dental and Vision Insurance
Paid time off
403 (b) Retirement Plan
Company sponsored Life Insurance
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The employee must frequently stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
COVID19 Policy:CSMA has a mandatory vaccination policy for onsite staff and faculty subject only to the limited exemptions required by law.
Founded in 1968, the Community School of Music and Arts is Northern California’s largest non-profit provider of arts education programs. With a $7 million budget and 160-member staff and faculty, CSMA is one of the ten largest community schools in the United States. Located in the heart of Silicon Valley, one of the global capitals of creativity, CSMA is dedicated to making the arts and arts education accessible to all, regardless of age, experience or background. Headquartered in the award-winning Finn Center in the City of Mountain View, CSMA directly serves over 30,000 people of all ages, skill levels and economic means each year, including over 21,000 students at 54 schools in San Mateo and Santa Clara Counties.
CSMA is an Equal Opportunity Employer (EOE AA M/F/Vet/Disability). Candidates from diverse backgrounds and bilingual candidates are encouraged to apply. CSMA is committed to creating an environment that embraces openness, respect, collaboration and accountability.