Operations Associate Position
Performing Arts Workshop
About Performing Arts Workshop
Performing Arts Workshop is a nonprofit organization established in 1965 with a mission to help young people develop critical thinking, creative expression, and essential learning skills through the arts. The Workshop brings arts instruction to more than 4,300 students ages 3-18 each year through residencies in world dance, music, spoken word, poetry, theater arts, visual arts, and media arts.
We believe that access to sustained, sequential instruction in an art form should be part of every young person’s education and development. Because of ongoing disparities in such access, we advance equity by prioritizing partnerships which allow us to work with historically underrepresented groups including Black and Brown communities, low-income communities, immigrant communities, indigenous communities, and LGBTQIA+ communities.
Performing Arts Workshop aspires to be a leading organization in arts education. We cannot achieve this without realizing our core values of both inclusion and excellence. This requires sustained focus on equity in all our efforts to recruit, hire, promote, and retain an exceptionally well-qualified staff.
Position Description: The Operations Associate works with all staff and departments at the Workshop. The position is responsible for all aspects of the administrative office space and the Powerhouse facility - including general office, technology, purchasing, contracts, human resources, finance, development and program support. This position is the first point of contact for the public and the glue that connects us as a staff.
Anti-Racism and Leadership
Provide overall support to the Workshop’s mission in upholding anti-racism mission and practices, in accordance to the organization’s Pro-Black accountability plan, and statement in defense of Black Lives
Provide technical support and actively participate in the Organization’s monthly learning and growth meetings
Office and Technology Support
Manage all contracts and vendor relationships (annual review); responsible for all equipment and technology (usage, training, acquisition, replacement, maintenance), procurement and organization of office supplies, and physical safety and maintenance.
Main point of contact and administrator for the Workshop’s Salesforce, Mailchimp, Google Apps, Google classrooms and general info email account; manage the tech support vendor; troubleshoot tech issues for staff when necessary; monitor the Workshop’s Survey Monkey account for internal use.
Manage all google admin console, email lists and website content.
Support Executive Director and Board of Directors with maintaining lists and records
Working with program staff, the position manages arts supplies, ordering, distribution and careful budget tracking for grant spend downs.
Train and support all staff in the effective usage of Salesforce (our database) and ensure regular updates and backup.
Assist the program and development teams as necessary with data organization and retrieval, lists, and reports.
Finance and Human Resources Support
Work closely with the Finance Manager to onboard new staff, maintain human resource records, and manage accounts payable using Bill.com.
Responsible for updating records as staffing and board changes occur.
Responsible for electronic deposits.
Work closely with staff from all departments to support group meetings which includes, but is not limited to, arranging space, ordering food and supplies, and occasionally taking notes.
For events at the Powerhouse, work closely with community groups and rental clients to ensure that the process of securing space and completing contracts is an organized and efficient process.
For the annual Student Showcase, work closely with the programs team to assist in the set up and smooth running of the event.
For bi-monthly staff meetings, maintain Google meeting calendar and organize staff assignments.
Marketing and Communications Support
Responsible for the production of seasonal e-newsletters and creating the internal bimonthly emails.
Work with staff to coordinate timing, content, and execution of blog posts and website updates.
Manage the relationship with the website vendor. Project manage all updates, changes, and additions to the website with the vendor.
Work with the Development Associate on social media strategy and implementation, and maintenance of a marketing editorial calendar.
Assist as needed with mailings and outreach to donors and the community.
Geneva Powerhouse Facilities Management
Working closely with external vendors, partner organizations, and San Francisco’s Park and Rec, manage the Geneva Powerhouse facilities.
Manage an On-call facilities assistant, and janitorial team for the Geneva Powerhouse.
Oversee tracking and reordering of cleaning and utility supplies for the Geneva Powerhouse.
With support of the Executive Director, troubleshoot all issues pertaining to the Geneva Powerhouse facilities as they arise.
Required Skills and Qualifications:
Proven ability to work independently and take initiative in decision-making and problem-solving
Willingness to manage and assist with small tasks
Project management skills to lead on large projects
Excellent attention to detail
Highly organized and able to manage multiple ongoing tasks with long timelines
Personal connection to an equity and social justice-based mission
Excellent written and verbal communication and interpersonal skills
Calm under pressure
Knowledge of computer applications, including Windows, MS Word, MS Excel, and Google Apps
Commitment to work in a fast-paced nonprofit environment that also values work/life balance
Demonstrated ability to coordinate multiple people to achieve tasks
Experience addressing the technological and physical needs of an office or other environment
2 - 3 years previous work experience
Knowledge/experience with web-based software; preference for Salesforce, Mailchimp, and Adobe Creative Suite (InDesign) applications
Knowledge of social media (Facebook, Twitter, Instagram, Wordpress, LinkedIn) and best practices
Interest in professional learning and growth
Knowledge of, and interest in, the Bay Area arts education community
Languages spoken: Spanish, Cantonese, Filipino/Tagalog
This is a full-time, hourly position at 40 hours per week at $26.44/hour and includes benefits listed below. The nature of the position requires on-site presence for the work week.
Workshop benefits include:
Comprehensive medical, vision and dental insurance for employees and their dependents – 100% Medical KP Plan covered by Performing Arts Workshop
Generous Paid Time Off -- minimum of 20 days, as well as 11 holidays
Life and Disability insurance
Opportunity to participate in 403(b) retirement savings
Learning and growth budget
Submit resume and cover letter to Senior Program Manager, Van Nguyen-Stone:
Attn: Operation Associate
Cover Letter Directions: Please include answers to the following questions in your cover letter. What connects you to our organization’s mission? What connects you to racial justice work? What interests you in the position? How has your experience prepared you for the position?
We will consider content, grammar, and spelling in cover letters. Please be sure to proofread your submissions.
Application Deadline: Open until filled. No phone calls, please.
Applicants must email a resume and cover letter for consideration. Only complete applications emailed directly to email@example.com will be reviewed. All complete applications will be reviewed, and all complete applications for candidates that meet the required qualifications will be considered.
Candidates advancing through the interview process may be asked for references. The Workshop will make accommodations for references in multiple languages and references from hearing and visually-impaired individuals.
Performing Arts Workshop is an equal opportunity employer and seeks workforce diversity with respect to race, ethnicity, culture, gender, age, sexual orientation, and physical abilities.